The ease with which a customer is able to use an e-commerce site is an important part of its success. It’s also an important part of your online brand image. There are three elements of the shopping process that influence how easy and enjoyable the customer finds it to shop on an e-commerce site – […]

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There are several different ways you might use e-commerce in your business. Direct sales Many businesses use e-commerce for the direct selling of goods or services online. For some businesses such as those selling software or music, the sale and delivery of goods can be made online. For most the supply of goods will continue to […]

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Introduction E-commerce plays an increasingly important role in the way in which products and services are purchased. E-commerce systems such as your website can be used to market and sell to customers, and to provide after-sales support. E-commerce can also be an important part of strengthening relationships and improving the efficiency of your dealings with […]

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