Archive for the Reports Category
Who is involved in an e-commerce project?
E-commerce impacts upon almost every function within a business. Marketing and IT need to work together to plan and create your website and related materials such as any email marketing campaign. You’ll also want to involve other areas such as accounting, stock control and delivery, particularly if your e-commerce site is going to be directly [...]
Implementing e-commerce
The key tool for delivering e-commerce services is the business website. This must be specified, designed, hosted and maintained. Specification The website specification should clearly identify what the site is trying to achieve and how its various components will contribute to this. An understanding of the intended user audience is required for both technical and marketing [...]
Trading partner relationships
As well as offering new ways of doing business with customers, e-commerce provides new ways of building closer links and improving business relationships with key trading partners. These internet-based technologies and processes also allow you to improve your own business efficiency. An internal, browser-based company network (intranet) can be used to improve efficiency by enabling employees [...]
Making an e-commerce site easy to use
The ease with which a customer is able to use an e-commerce site is an important part of its success. It’s also an important part of your online brand image. There are three elements of the shopping process that influence how easy and enjoyable the customer finds it to shop on an e-commerce site – [...]
Identifying e-commerce opportunities
There are several different ways you might use e-commerce in your business. Direct sales Many businesses use e-commerce for the direct selling of goods or services online. For some businesses such as those selling software or music, the sale and delivery of goods can be made online. For most the supply of goods will continue to [...]
Planning for e-commerce
Introduction E-commerce plays an increasingly important role in the way in which products and services are purchased. E-commerce systems such as your website can be used to market and sell to customers, and to provide after-sales support. E-commerce can also be an important part of strengthening relationships and improving the efficiency of your dealings with [...]
Differences Between Electronic Transactions Act 1998 and Electronic Transactions Act 2010
With the enactment of the Electronic Transactions Act (ETA) 1998, Singapore became the first in the world to implement the UNCITRAL Model Law on Electronic Commerce, and is widely acknowledged as a world leader in laws relating to electronic commerce and ICT. Besides provisions for creating a commercial code for e-commerce transactions, the 1998 ETA [...]
Global e-Commerce: How Merchants Can Grow Online Sales Without Losing Out To Fraudsters
The good news is that e-commerce has grown between 15% – 25% every year over the past 10 years. The strong growth trend in e-commerce is expected to continue for the next five years, with the potential of reaching US$1 trillion sales by 2011. The bad news is that payment fraud has become a major [...]
E-commerce Law in Singapore
Electronic Transactions Act 1998 This act was passed by the Singapore parliament in September in 1998. It will deals with the issues of certainty of electronic records and transactions. The ETA was drafted with the following principles: (i) the need to conform to international standards and international model in order to be integrated with the [...]
Social network sites – An SME business opportunity
With social networking sites attracting unprecedented levels of traffic and interaction (overtaking even the likes of Google), Fasthosts’ Andy McLaughlin explores how small businesses can use this communication channel to create new business opportunities. The age of the active surfer is in full swing and the exponential growth of social networking sites (UUHello, MySpace, Bebo, [...]
